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United Way of West TN Introduces 211 Hub

March 19, 2021



United Way of West Tennessee is excited to introduce the 211 Hub - an online database to find and share community resources. The website went live on Mar. 15 and is currently accessible to the public.


As an extension of the 2-1-1 emergency hotline, the 211 Hub is designed to streamline information through one channel to further collaboration among local nonprofits and organizations that offer various types of public assistance. The goal is to communicate with and serve the people of West Tennessee more effectively while simultaneously preventing duplication of services.


The 211 Hub lists a range of various services such as food, employment, shelter, and more. Users can tailor their searches according to their specific needs. Nonprofits and other organizations can also communicate with each other by providing important updates about a service or client.


“The 211 Hub has been a long-time coming,” said Matt Marshall, President/CEO of United Way. “Since we operate as the central hub for nonprofits, we wanted to create a central database that our community could easily access when needed. We are eager to see how it serves others and we thank theCO for bringing this project to life.”


United Way is encouraging any nonprofit or organization offering public assistance to add their services to the 211 Hub for the community to reference. Local churches are invited to participate as well. If you are interested in adding your organization’s information to the database, email Cara Stevenson.


To view some of the available services in West Tennessee through the 211 Hub, visit WTN211.org.


About United Way of West Tennessee

Established in 1941, United Way of West Tennessee is a nonprofit organization in Jackson, Tenn. that advocates for equity through uniting agencies in ways that improve each person’s access to health, education, and financial stability.

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