Small Business of the Month – Mack Pest Control
Congratulations to Mack Pest Control for being recognized as the Greater Jackson Chamber's September Small Business of the Month!
Founded in the 1940s by Cecil "Mack" McKelvey in Nashville, the business was born from a deep desire to serve the community. Mack's vision extended beyond pest control; it was about creating a lasting impact on the lives of the people he served. Operating initially from Nashville, Mack Pest Control sent a truck into West Tennessee for a week at a time, bridging the gap in pest control services in the area. As the business grew, the first local operator set base in Humboldt, and the legacy continued with the second generation, Lloyd McKelvey, opening a branch in Jackson in the late 1970s. The same dedication, work ethic, and compassion that Mack instilled in the business were passed down, shaping Mack Pest Control into what it is today—a trusted name in pest control deeply rooted in the community.
What sets Mack Pest Control apart is not just their expertise in pest control but their unwavering commitment to exceptional customer service. "Our best product is our people and the customer service that we seek to provide," says the team at Mack Pest Control. This commitment to service is more than a business strategy; it's a culture of serving, operating with integrity, and friendliness. Every interaction and every service call is an opportunity to deliver exceptional customer service, and the team embraces the culture wholeheartedly.
Community engagement is at the core of Mack Pest Control's identity. The McKelvey family and their staff are actively involved in various community initiatives. They participate in volunteer opportunities through the Greater Jackson Chamber, serve on local boards and projects, and actively contribute to the community as Rotarians in the Jackson Rotary Club. The staff, encouraged to engage in community events, can be found around their churches, cheering at ball fields, and actively participating in local leadership programs.
With nearly eight decades of experience and spanning four generations, Mack Pest Control has weathered numerous challenges, evolving with the times while retaining its core values. They have remained a small business where each client's needs are unique and flexible in the organizational structure to meet those needs. This personalized approach, coupled with their extensive experience, sets them apart. Mack Pest Control boasts a rare asset—a cumulative experience of over 100 years of pest control leadership in one office. Their expertise, gained from seeing it all, enables them to effectively address any pest control need.
As Mack Pest Control continues to serve the community with passion and dedication, they invite residents to experience the Mack difference—a blend of expertise, exceptional service, and community commitment that has defined their legacy for nearly 80 years. For all pest control needs, Mack Pest Control stands ready, ensuring homes and businesses remain pest-free, backed by a tradition of service that is as strong today as it was in the beginning.
For more information about Mack Pest Control, visit https://mackpestcontrol.com/
Nominations for Small Business of the Month are accepted year-round. To nominate a Greater Jackson Chamber member or self-nominate as the Small Business of the Month, click here.